Shipment & Delivery

liability notice and license

The following sample has been prepared by a lawyer ( It corresponds to the legal requirements of a typical online shop aimed at consumers. However, you should only use the sample after careful examination and adaptation to your specific business model. The clauses may not be sufficient in certain constellations. In case of doubt, seek legal advice.

The design is protected by copyright and may only be used within the framework of the German Market license within the shop. This means, for example, that the design may not be used on other websites. Processing note: Please note the information in the square brackets and, if necessary, supplement it with your own details. Please note that the shipping costs or at least the calculation methods (e.g. according to weight) should be indicated for all countries supplied. If you only deliver to certain countries, you must inform your customers. In addition, you should only select these countries as “Allowed countries” in the WooCommerce settings. You should not use clauses such as “Shipping costs to other countries only on request”.

Prices, shipping costs and delivery information

The prices stated on the product pages include the statutory value added tax and other price components. We only deliver within Germany and Austria. In addition to the stated prices, we charge a flat rate [6.90 Euro per order] for delivery within Germany and Austria. The shipping costs will be clearly stated in the shopping cart system and on the order page. When paying by cash on delivery, an additional fee of [2,- Euro] is due, which is charged by the deliverer on site. Further taxes or costs do not result.] For digital contents (E-Books, software, etc.) no forwarding expenses result.

Note to dealers: The following passage is necessary, if you indicate a forwarding expenses lump sum. Otherwise you can remove the passage]

The shipping flat rate is [specify value shipping flat rate] Euro. The shipping flat rate contains the legal value added tax. Since the value added tax on the shipping flat rate is calculated depending on the goods purchased, it may be reduced if goods are purchased at lower value added tax rates (e.g. for the purchase of books). This means that the shipping flat rate can only be finally calculated during the ordering process. However, it cannot be higher, but only lower in your favour.